Data Privacy Policy

This Privacy Policy explains how Wanted Win collects, uses, stores, and protects the personal information you provide when you register, play, deposit, or otherwise interact with our online casino and sportsbook services. We value your privacy and set out here what data we collect, why we need it, how we share it, and the choices you have about your information.

Types of data we collect

Personal data

When you create an account or verify your identity we collect personal information such as your full name, date of birth, address, phone number, email address, and government ID where required for verification. We also collect account credentials, security questions, and payment details needed to process deposits and withdrawals.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, and location data derived from your IP address. We also record log data, error reports, and data about your use of the site to keep services running smoothly and secure.

Transactional and activity data

We store transactional information such as deposit and withdrawal history, bet and wager activity, game history, bonus usage, and customer support interactions. This data helps with account management, payments, compliance, and fraud prevention.

How we use your information

We use personal and technical data to provide and operate our services, process payments, verify your identity, comply with legal and regulatory requirements, prevent fraud and money laundering, and respond to support requests. With your consent, we may use your contact details to send transactional messages, account notifications, and promotional offers which you can opt out of at any time.

Data protection practices

We implement security measures to protect your information, including encryption in transit, access controls, monitoring, and regular security reviews. Access to personal information is limited to staff and service providers who need it to perform their duties. Despite these measures no system is completely secure, so we encourage strong passwords and prompt reporting of any suspected account issues.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences, analyse site performance, and personalise content. Some cookies are essential for the service to function, while others are optional and used for analytics or advertising. You can manage cookie preferences in your browser or via our cookie settings where available.

User rights

Subject to applicable law, you have the right to access, correct, or request deletion of your personal information. You may also object to or restrict certain processing, request portability of your data, and withdraw consent where processing is based on consent.

Access, correction and deletion

To request access, correction, or deletion, contact us at [email protected]. We will respond to verifiable requests and may require identity verification to protect your account and privacy. Some data may be retained where required for legal, tax, or compliance reasons.

Information sharing and third parties

We share information with third-party service providers such as payment processors, identity verification and fraud prevention providers, game and platform vendors, analytics and email providers, and regulators or law enforcement when required by law. These providers are contractually bound to protect your data and only use it for permitted purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you. Continued use of our services after updates constitutes acceptance of the revised policy.